FTP on the Go Support

Tips

If it does not connect, or connects using WiFi but not Edge/3G: press the Settings tab, scroll down to the "Security" section and turn off the top two settings. That seems to help some people connect over the cell networks.

The ":21" port is optional. You would only ever need to include it if it is NOT 21.

The "/path/" is optional. It will show folders so you can browse to where you need to be.

You can use "/../../path/" if needed to go up folders on the server.

You can use "//" to open the root folder on the server, or a location relative to the root folder using "//user/mike".

Viewing Transfer Details

If there is a problem connecting, go to the Settings tab, then press the "Log" button in the upper right. That page shows the communication details; there's even an Email button that sends to support that can help us identify what the problem might be. (And if FTP On The Go closed, it will show the log from the previous transfer.)

Notes:

Saving to the Music Library

Information about Image viewing and sizes

Video with the iPhone 3GS

The new 17+ rating

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