FTP on the Go Support
1.1 has been released! If you have an earlier version, upgrade thru iTunes or the App Store program right on your iPhone or iPod touch.
- Tips
- If it does not connect, or connects using WiFi but not Edge/3G: press the Advanced button on the main page, and turn off the two settings. That seems to help some people connect over the cell networks.
- The ":21" port is optional. You would only ever need to include it if it is NOT 21.
- The "/path/" is optional. It will show folders so you can browse to where you need to be.
- You can use "/../../path/" if needed to go up folders on the server.
- Can I download music files to my music library?
- No. You have to use iTunes to add music to your iPhone or iPod touch. But pictures do download right to your photo library.
- Viewing Transfer Details
- Especially if there is a problem connecting, go back to the first screen, then press the "i" in the upper left. Then press the Log button. That page shows the communication details; there's even an Email button that sends to support that can help us identify what the problem might be.
- Notes about Images:
- For image uploading, any photos that are stored onto your iPhone or iPod touch (by iTunes or the Camera app) are automatically optimized to display faster and take less space. This means they're converted to 640x480 in either JPG or PNG format (I'm not sure which). If FTP On The Go uploads pictures from your photo library, they'll be this size. Photos taken with the camera from withing FTP On The Go are at the camera's resolution, so will upload as 1600x1200.
- For most people, that's good, so the space on the iPhone isn't filled by big image files that are several MB each. But for photographers, you may want the original image size and quality.
- We're working on new features to allow copying images or other files into storage within FTP On The Go--so for images, they can be uploaded in the original size and format.
- Known Bugs:
- "Find Next" can crash after a bunch of searches.
- Status:
- 1.1 is available now (09/08/08)!
- Check the development blog for the latest details on upcoming versions.
- Planned Improvements:
- Changing file permissions.
Still need help, found a bug, have a suggestion, or need to contact us for anything? Fill in the form below to send us an email.
Make sure your email address is right, otherwise there is not way for us to reply to you!



